Support Services
Welcome to lmshelp.fiu.edu for technical assistance with your online, hybrid, or web-assisted course. Our LMS Help Community is your first resource for answers to our most commonly asked questions. If you're unable to find a solution to the technical issue you're encountering, please contact our LMS Help Support Services team so that they may assist. When contacting support, please ensure you provide screenshots of the issue and your Browser Check results. Hours of Operation Our Support Services hours of operation are: FIU LMS Help Telephone: 305-348-3630
Email & Live Chat Support
7 days a week
Email Us
Live Chat
Canvas Live Chat and Ticket Support
Within Canvas using the "Help" icon
24/7 365 days of the yearPhone Support
Toll-Free: 1-877-3-ELEARN
Canvas Phone Support
24/7 365 days of the year
Select option 2 for Canvas
Blackboard Phone Support
7 days a week
Select option 1 for Blackboard