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Within the LMS Help Community students and faculty can create a new case with support, follow up on an existing case, or review past cases that have been resolved.

Please be aware that as of Thursday, January 4, 2018 the Student and Faculty Support Center has been updated to a newer version and is now called the "LMS Help Community" going forward. The new "LMS Help Community" allows students to have open discussions for assistance and get help from FAQ articles. 

Starting on January 4th your "LMS Help Community" username is your FIU username, without the @fiu.edu (example: jdoe). This is a change from how you previously entered it on the older portal. Your "LMS Help Community" password is your FIU password.

Login to the LMS Help Community


Your username and password is your FIU username and FIU password.

If you forgot your FIU username, you can look up your FIU Username using your Panther ID.

If you forgot your FIU password, please visit the login.fiu.edu website to recover your password.

For additional questions about your username and password, review the Division of IT FAQ or contact LMS Help Support Services.